FAQ

Frequently Asked Questions

How long do the candles burn?
60+ hours for our 12oz candles.

What's the wax made of?
Premium coconut-soy blend with phthalate-free fragrance oils and 100% cotton wicks.

How strong is the scent?
Noticeable but not overwhelming. Fills a medium-sized room beautifully without being cloying.

Do you ship internationally?
Currently shipping within the United States only.

Can I return if I don't like the scent?
Yes. 30-day satisfaction guarantee on unused products. Contact us at [email] to arrange a return.

Are the vessels reusable?
Absolutely. The gradient glass vessels clean easily and make beautiful holders for jewelry, matches, or small treasures. If you choose to recycle, you may do so including the label. 

Do you offer wholesale?
Yes. Email us at connect@maisonveille.com with your business details.

When will you restock?
Sign up for our newsletter or follow @MaisonVeillee on Instagram for restock announcements.

Do you accept returns/exchanges?

We ensure that all products meet the highest standard of quality, burn and packaging. All sales are final. No exchanges.

Do you offer gift sets?
Coming soon. Sign up for our newsletter to be notified.

What does Veillée mean?
Veillée (vay-YAY) means evening vigil in French. The hours you keep watch over your own life.